Effective Date: July 2025
Website: BuyMoreSA / Motfam
1. Introduction
Welcome to BuyMoreSA/Motfam. These Terms and Conditions outline the rules and regulations for
the use of our website and services. By accessing or using our platform, you agree to comply with
and be bound by these terms. If you disagree with any part of the terms, you must refrain from using
our services.
2. Products and Services
BuyMoreSA/Motfam is an online wholesale and retail company that was established in 2006. We
offer you a fast, efficient and convenient way of sourcing products at the ease and comfort of your
business or home. We strive to ensure that all descriptions, images, and prices are accurate.
However, we reserve the right to correct any errors, inaccuracies, or omissions and update
information at any time without prior notice.
3. Orders and Payments
We accept all major forms of payment. Orders are processed upon successful payment. We reserve
the right to refuse or cancel any order for reasons including, but not limited to:
– Product unavailability
– Errors in product or pricing information
– Suspected fraudulent or unauthorized activity
4. Shipping and Delivery
We offer nationwide delivery. Estimated delivery times are provided at checkout and may vary due
to external factors beyond our control. BuyMoreSA/Motfam is not liable for delays caused by
third-party couriers.
5. Returns and Refunds
We accept returns and issue refunds or replacements on a case-by-case basis. Customers must
report any issues within 7 days of receiving their order. Items must be returned in their original
condition and packaging, where applicable. Please refer to our full Returns Policy for detailed
information.
6. Privacy Policy
We collect personal data such as names, addresses, contact numbers, and payment information to
process orders and provide customer support. We do not sell or share your personal data with third
parties, except as required to fulfill our services (e.g., couriers, payment processors). For full details,
please refer to our Privacy Policy.
7. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of
your login details. Any activity under your account is assumed to be authorized by you. We reserve
the right to suspend or terminate accounts that violate our terms.
8. Intellectual Property
All content on this website – including images, logos, designs, and written content – is the property of
BuyMoreSA/Motfam unless otherwise stated. Unauthorized use, reproduction, or redistribution of
this content is strictly prohibited.
9. Promotions and Discounts
Promotional offers, discounts, or coupon codes may be subject to additional terms and conditions.
Only one promotion or discount may be applied per order unless otherwise stated. We reserve the
right to cancel or modify any promotions at any time without notice.
10. Product Availability and Substitutions
All products are subject to availability. In rare cases where a product becomes unavailable after an
order is placed, we may offer a substitute of equal or greater value, or issue a refund as agreed with
the customer.
11. Limitation of Liability
BuyMoreSA/Motfam shall not be held liable for any indirect, incidental, special, or consequential
damages arising from the use or inability to use our website or products.
12. Indemnification
By using our services, you agree to indemnify and hold harmless BuyMoreSA/Motfam, its
employees, agents, and partners from any claims, liabilities, damages, losses, or expenses
(including legal fees) arising from your use of our website or breach of these terms.
13. Governing Law and Jurisdiction
These terms are governed by the laws of the Republic of South Africa. Any disputes arising out of or
relating to these terms shall be subject to the exclusive jurisdiction of the South African courts.
14. Age Restrictions
By using our website, you confirm that you are at least 18 years old or are accessing the site under
the supervision of a parent or legal guardian.
15. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the
content, privacy practices, or availability of such third-party resources.
16. Force Majeure
We are not responsible for any failure to perform, or delay in performance, due to events beyond our
reasonable control. This includes natural disasters, strikes, internet or communication outages,
government restrictions, or courier delays.
17. Changes to Terms
We reserve the right to update, modify, or replace these Terms and Conditions at any time.
Continued use of our services after changes implies acceptance of the revised terms.
18. Contact Information
For any questions or concerns, please contact us:
Email: sales@buymoregroup.co.za
Phone 1: +27 67 183 9436
Phone 2: +27 63 782 0518